Some systems are experiencing issues

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Hypervisor Upgrade

In order to provide the best possible services to our customers, we will be conducting a cloud software upgrade in several of our SSD-VPS/Cloud Hypervisors between Tuesday, February 19th and Wednesday, February 27th.

Date
Clouds Effected (Time format 24h):

Tue 19.02.2019
Sao Paulo-A, Start 7:00 UTC / 4:00 BRT Tokyo-A, Start 12:00 UTC / 21:00 JST

Wed 20.02.2019 Chicago-F, Start 9:00 UTC / 3:00 CST Singapore-A, Start 13:00 UTC / 21:00 SGT

Thue 21.02.2019 Amsterdam-A, Start 22:00 UTC / 23:00 ECT

Fri 22.02.2019 UK2-B, Start 2:00 UTC Frankfurt-A, Start 22:00 UTC / 23:00 ECT

Sat 23.02.2019 Paris-A, Start 2:00 UTC / 3:00 ECT

Wed 27.02.2019 London-I, Start 22:00 UTC

Impact:

During the specified time frames power actions and backup restores will be disabled for that zone.

Downtime for each VPS: 20 to 60 minutes.

Once maintenance is complete, we’ll re-enable each VPS and restore power actions and backup restore processes. We apologize for any inconvenience this maintenance may cause.
If you have any questions or concerns, please contact support@VPS.NET and we will be happy to assist.

Past Incidents

5th October 2018

Web Hosting oceanus.safeukdns.net

We are aware of issues with this server and are working to get it back online as quick as possible.

Update @ Fri Oct 5 12:18:20 BST 2018: The server became unreachable and has been rebooted. It is currently undergoing a file system integrity check.

Update @ Fri Oct 5 12:37:14 BST 2018: The server is online and available for use.

4th October 2018

No incidents reported

3rd October 2018

No incidents reported

2nd October 2018

No incidents reported

1st October 2018

Phone System Phone System Outage

Our phone support is currently unavailable. Please reach out to our support team via live chat or email ticket so we can continue to assist you.

Update Sun Sep 30 21:04:51 MDT 2018: The phone system is back online.

30th September 2018

No incidents reported

29th September 2018

Phone System Phone System Difficulties Connecting

Our phone system is currently experiencing difficulties connecting. We are investigating the cause and will update when we have more information. Update: The issues affecting our phone system have been resolved and everything is back online.