All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

29th April 2020

Planned Maintenance of Phone Lines, scheduled 11 months ago

Title: Planned Maintenance of Phone Lines Date: Wednesday 29th of April, 2020 Start time: 06:00 AM BST
End time: 09:00 AM BST
Duration: 3 hours

Our support phone lines may be unavailable for brief periods at times between 06:00-09:00 BST (05:00-08:00 UTC) on Wednesday 29th of April 2020 while we carry out maintenance. We apologise in advance for any inconvenience this may cause.

If you have any questions or concerns, please contact our support team via chats.

28th April 2020

Hosted Email Email delivery issues

Title: Email delivery issues Date: Tuesday 28th April, 2020 Start time: 08:82 AM BST

We are currently investigating an issue on our Hosted Email Services. A small group of users may experience Inbound/Outbound delivery issues during this time.

  • Update @ 09:17 BST - We've found the segment associated with the affected accounts and our NOC Team is working to restore access.
  • Update @ 09:37 BST - A fix has been implemented and we are monitoring the results.
  • Update @ 10:32 BST - We've resolved the issue with our Hosted Email Services and all mailboxes should now be functioning normally.

If you have any questions or concerns, please contact our support team.

Hosted Email Email node maintenance

Title: Email node maintenance
Date: Tuesday 28th April, 2020 Start time: 07:00 AM BST

We are currently restarting some of our email server nodes which may affect access to your account momentarily, we expect this to last no longer than 5 minutes. Apologies for any inconvenience this may cause

If you have any questions or concerns, please contact our support team.

27th April 2020

No incidents reported

26th April 2020

No incidents reported

25th April 2020

No incidents reported

24th April 2020

No incidents reported

23rd April 2020

No incidents reported