All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

14th July 2021

Planned Network Maintenance, scheduled 3 months ago

Date: Wednesday 14 July 2021
Start time: 02:30 UTC
End time: 04:00 UTC
Duration: 1.5 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading parts of our network in the following locations:

  • London (LON)
  • Salt Lake City (SLC)
  • Frankfurt (FRA)
  • Amsterdam (AMS)
  • New York City (NYC)
  • Dallas (DFW)

This maintenance window will start on July 14th, 2021 between the hours of 02:30 - 4:00 UTC. During this window, the ability to access dedicated servers via IPMI may be temporarily unavailable.

If you have any questions or concerns, please contact our support team.

10th July 2021

No incidents reported

9th July 2021

Hosted Email - Send Error

Title: Hosted Email - Send Error Date: Thursday 8th July, 2020
Start time: 19:28 BST

Some customers may be experiencing errors when sending emails. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

  • Update @ 20:49 BST - The engineering team had correctly identified the cause of the Send Error. Changes were made and after monitoring the result we see message delivery back to normal performance.
    We apologise for the inconvenience this may have caused.

8th July 2021

Hosted Email Hosted Email Inbound Delays

Title: Hosted Email Inbound Delays
Date: Thursday 8th July, 2020
Start time: 17:04 BST

We are currently experiencing inbound mail delays on our hosted email platform. The Technical teams have been engaged and are investigating as a priority.

  • Update @ 17:50 BST - The engineering team has identified the issue, and are currently monitoring to confirm recoveries.
  • Update @ 18:28 BST - The engineering team had correctly identified the cause of the delays. Changes were made and after monitoring the result we see message delivery back to normal performance.
    We apologise for the inconvenience this may have caused.
Website Builder Website Builder

Title: Website Builder Issue
Date: Thursday 8th July 2021
Start time: 07:26 BST

We are currently experiencing an incident that is impacting our Website Builder.
Our Technical teams have been engaged and are investigating as a priority.

  • Update @ 08:52 BST - Our technical teams have resolved the issue and clients should no longer be experiencing issues accessing their websites or builders.
    We apologise for the inconvenience this may have caused.

7th July 2021

No incidents reported

6th July 2021

No incidents reported

5th July 2021

No incidents reported

4th July 2021

No incidents reported