Incidents reported on status page for UK2 https://status.uk2.net/ https://d1lppblt9t2x15.cloudfront.net/logos/6e4bee6404ffe31db32ca79e1ae87e56.png https://status.uk2.net/ en https://status.uk2.net/incident/840048 Thu, 05 Mar 2026 07:00:00 -0000 https://status.uk2.net/incident/840048#c0e284b2d2901173949807847659cef847097b0133c2a60de486dbc9fba16d5c **Date**: March 5, 2026 **Maintenance Window**: 07:00 AM – 08:00 AM GMT **Expected Impact**: Minimal, brief interruptions possible **Overview** We will be performing routine DNS updates across our platform. This work is part of ongoing improvements to maintain stability and ensure continued service reliability of CHI and UK2.net. **Potential Impact** While we do not expect any issues, there is a small possibility of a brief service disruption affecting: **CHI** **UK2.net** Any interruptions are expected to be momentary. https://status.uk2.net/incident/840048 Thu, 05 Mar 2026 07:00:00 -0000 https://status.uk2.net/incident/840048#c0e284b2d2901173949807847659cef847097b0133c2a60de486dbc9fba16d5c **Date**: March 5, 2026 **Maintenance Window**: 07:00 AM – 08:00 AM GMT **Expected Impact**: Minimal, brief interruptions possible **Overview** We will be performing routine DNS updates across our platform. This work is part of ongoing improvements to maintain stability and ensure continued service reliability of CHI and UK2.net. **Potential Impact** While we do not expect any issues, there is a small possibility of a brief service disruption affecting: **CHI** **UK2.net** Any interruptions are expected to be momentary. https://status.uk2.net/incident/833978 Tue, 03 Mar 2026 16:00:58 -0000 https://status.uk2.net/incident/833978#14bd983d557a22e34bfc43e011160b1cf3a3c9393e3c514cec29191f852784c5 Maintenance completed https://status.uk2.net/incident/833978 Tue, 03 Mar 2026 09:00:58 -0000 https://status.uk2.net/incident/833978#4dbf254cb47c98d0418e2eb6038975474612e3907a9b50fdb042bd175867f599 This is a message to advise the following maintenance has been arranged. Please read the below carefully as further action may be required by you. **When:** Start Time: Tuesday, 3rd March 2026 – 09:00 UTC End Time: Tuesday, 3rd March 2026 – 16:00 UTC **What's Happening:** As part of our ongoing commitment to delivering a resilient and secure infrastructure for our customers, we will be performing essential power maintenance. **Impact & Expectations:** Users may face slight performance degradation when accessing and using CHI during the maintenance window. **Need Support?** We appreciate your understanding as we work to maintain the highest standards of infrastructure reliability. If you have any questions or concerns, please do not hesitate to contact our support team https://status.uk2.net/ Fri, 20 Feb 2026 11:32:59 +0000 https://status.uk2.net/#a69e725e1313a1b44b45bc545b4e218194dc97bae267634305fc326c91e1ab36 UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 10:37:57 +0000 https://status.uk2.net/#a69e725e1313a1b44b45bc545b4e218194dc97bae267634305fc326c91e1ab36 UK2 Website went down https://status.uk2.net/ Fri, 20 Feb 2026 09:32:57 +0000 https://status.uk2.net/#4a980e84d3180229a5099074a20340c881c5a0fac6d9352858e3dc5e4fd0ce0b UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 09:12:54 +0000 https://status.uk2.net/#4a980e84d3180229a5099074a20340c881c5a0fac6d9352858e3dc5e4fd0ce0b UK2 Website went down https://status.uk2.net/ Fri, 20 Feb 2026 08:27:59 +0000 https://status.uk2.net/#48938aa67ddade2aa45450f4e264b09fdead71034c1ba7db15958104f9430e20 UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 07:07:56 +0000 https://status.uk2.net/#48938aa67ddade2aa45450f4e264b09fdead71034c1ba7db15958104f9430e20 UK2 Website went down https://status.uk2.net/ Fri, 20 Feb 2026 04:32:57 +0000 https://status.uk2.net/#e82631d7bca2cd24cd4026c433f2bc001acac94c9d7b49cb166607c89297d77d UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 02:52:53 +0000 https://status.uk2.net/#e82631d7bca2cd24cd4026c433f2bc001acac94c9d7b49cb166607c89297d77d UK2 Website went down https://status.uk2.net/ Fri, 20 Feb 2026 01:57:55 +0000 https://status.uk2.net/#64d544e488ac98450ece028c09059e8fcd48f2d93f76833fc19429152093d9c7 UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 01:32:59 +0000 https://status.uk2.net/#64d544e488ac98450ece028c09059e8fcd48f2d93f76833fc19429152093d9c7 UK2 Website went down https://status.uk2.net/ Fri, 20 Feb 2026 01:07:54 +0000 https://status.uk2.net/#ab34223b518fa387f0a47598d8fc7752ca95cc23e2905627ed2e5641bf6b6ca1 UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 00:32:56 +0000 https://status.uk2.net/#ab34223b518fa387f0a47598d8fc7752ca95cc23e2905627ed2e5641bf6b6ca1 UK2 Website went down https://status.uk2.net/ Fri, 20 Feb 2026 00:22:54 +0000 https://status.uk2.net/#6949be53afd93385c1ce6fc81cffcea0b10eb6d799f010d87952acc0ae1dfa73 UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 00:17:59 +0000 https://status.uk2.net/#6949be53afd93385c1ce6fc81cffcea0b10eb6d799f010d87952acc0ae1dfa73 UK2 Website went down https://status.uk2.net/ Fri, 20 Feb 2026 00:12:58 +0000 https://status.uk2.net/#37d56bfc9cb9eacca75161daceddf96a4179c74d4a0ae5eaad26fa8dd4b5bfd6 UK2 Website recovered https://status.uk2.net/ Fri, 20 Feb 2026 00:07:55 +0000 https://status.uk2.net/#37d56bfc9cb9eacca75161daceddf96a4179c74d4a0ae5eaad26fa8dd4b5bfd6 UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 23:17:59 +0000 https://status.uk2.net/#364424b8ee5e7121b2938d88df6f5b761040065b4221d8df805d75487879e8b6 UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 23:07:56 +0000 https://status.uk2.net/#364424b8ee5e7121b2938d88df6f5b761040065b4221d8df805d75487879e8b6 UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 22:57:56 +0000 https://status.uk2.net/#7086e6b4f0c4bf7135fcc6e7a8933c4f8f5a037b956887b58aa94a0c937a0efd UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 22:22:55 +0000 https://status.uk2.net/#7086e6b4f0c4bf7135fcc6e7a8933c4f8f5a037b956887b58aa94a0c937a0efd UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 20:02:57 +0000 https://status.uk2.net/#43e445b69a6d0dfcb8c942bea24977f9efe4a303d382727971c01a63665cdce5 UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 19:37:53 +0000 https://status.uk2.net/#43e445b69a6d0dfcb8c942bea24977f9efe4a303d382727971c01a63665cdce5 UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 18:02:57 +0000 https://status.uk2.net/#c43ba021c88a34d16ed6f5fb8bd2a7c9a3a4cef7efa36e5839fcac541cabba09 UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 17:32:55 +0000 https://status.uk2.net/#c43ba021c88a34d16ed6f5fb8bd2a7c9a3a4cef7efa36e5839fcac541cabba09 UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 17:12:57 +0000 https://status.uk2.net/#19f65ad79168f3631f199d99e81701b769fb0cf643413358e933d7e57bac99d1 UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 16:57:54 +0000 https://status.uk2.net/#19f65ad79168f3631f199d99e81701b769fb0cf643413358e933d7e57bac99d1 UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 16:37:54 +0000 https://status.uk2.net/#1ea91a36c12073793d67140ab86bacd74f0f055e54a79a6733f8632171164d7e UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 16:18:02 +0000 https://status.uk2.net/#1ea91a36c12073793d67140ab86bacd74f0f055e54a79a6733f8632171164d7e UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 16:12:56 +0000 https://status.uk2.net/#6505fc666e4e4c473f41963711c6108ac63c16c2a2f15353900f2064dd56fecc UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 16:07:55 +0000 https://status.uk2.net/#6505fc666e4e4c473f41963711c6108ac63c16c2a2f15353900f2064dd56fecc UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 15:57:57 +0000 https://status.uk2.net/#b1b6deff3724d64fed30f5133797483ade7f79e5db63117753b3e312d75e3bdb UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 14:13:52 +0000 https://status.uk2.net/#b1b6deff3724d64fed30f5133797483ade7f79e5db63117753b3e312d75e3bdb UK2 Website went down https://status.uk2.net/ Thu, 19 Feb 2026 13:57:58 +0000 https://status.uk2.net/#7b7cc241e028b26e0c856caf31be40b237ed2a80d5ef5d8ee6544a3b4c0b2868 UK2 Website recovered https://status.uk2.net/ Thu, 19 Feb 2026 13:48:54 +0000 https://status.uk2.net/#7b7cc241e028b26e0c856caf31be40b237ed2a80d5ef5d8ee6544a3b4c0b2868 UK2 Website went down https://status.uk2.net/incident/827399 Tue, 17 Feb 2026 17:29:00 -0000 https://status.uk2.net/incident/827399#44491bb1b846cc3c13f28613d105459553fcbe0f8bed182a98bb8908fc010092 We are currently experiencing an unexpected outage affecting our ticketing system and live chat platform. As a result, customers may be unable to submit new tickets, access existing tickets, or reach our support team via live chat. This is being actively investigated and we are working to restore full functionality as quickly as possible. **UPDATE** We are now seeing normal function on both tickets and chats and are marking this issue as resolved. We do apologise for any inconvenience. https://status.uk2.net/incident/824028 Thu, 12 Feb 2026 11:04:00 -0000 https://status.uk2.net/incident/824028#ae9ba13a8431cd2f2e318c6285e16b6c1f190e0b0074f67406197ba6d9150897 We are currently experiencing an unexpected outage affecting our ticketing system and live chat platform. As a result, customers may be unable to submit new tickets, access existing tickets, or reach our support team via live chat. This is being actively investigated and we are working to restore full functionality as quickly as possible. **UPDATE** We are monitoring normal function on our ticketing system. Chats are continuing to be investigated. **UPDATE** We are now seeing normal function on both tickets and chats and are marking this issue as resolved. We do apologise for any inconvenience. https://status.uk2.net/incident/822533 Wed, 11 Feb 2026 05:00:37 -0000 https://status.uk2.net/incident/822533#e87f6de95824d9023bcffc6c88ad95d55f4580c559438d5cc9189cb6e7706dc7 Maintenance completed https://status.uk2.net/incident/822533 Tue, 10 Feb 2026 23:00:37 -0000 https://status.uk2.net/incident/822533#817be7d00cc8fe1370e83695dbf4f88c092c1d07f0933dc7a8ef35d39a031cb6 This is a message to advise the following maintenance has been arranged. Please read the below carefully as further action may be required by you. When: Start Time: Tuesday, 10th February 2026 – 23:00 GMT (11:00 PM UK Time) End Time: Wednesday, 11th February 2026 – 05:00 GMT (05:00 AM UK Time) What's Happening: We will be performing scheduled emergency maintenance to replace equiptment that distribute power to racks at our London data centre. Why This Matters: The existing equipment has a suspected fault. This maintenance is essential to ensure continued reliability and safety of the power distribution system, preventing potential service interruptions. Impact & Expectations: You may experience issues accessing your UK2 CHI account during this maintenance period. Need Support? We appreciate your understanding as we work to maintain the highest standards of infrastructure reliability. If you have any questions or concerns, please do not hesitate to contact our support team https://status.uk2.net/incident/819417 Thu, 05 Feb 2026 19:52:00 -0000 https://status.uk2.net/incident/819417#20992ad79e93495537d4b8a65a3d75c400d0caf50dcbd76791cbb8223b2a597d We are aware of an issue affecting the delivery of 2FA notification emails to Outlook and Hotmail addresses sent via our CHI Customer Control Panel. This is due to a change in delivery behaviour on Microsoft's consumer email platform, which is currently under active investigation. We apologise for the inconvenience caused by this issue and will provide further updates as soon as more information becomes available. **UPDATE** Microsoft have confirmed that the issue has now been fully resolved and mitigated on their side. You should begin to see improved success rates going forward. As a preventative measure, we recommend switching to an authenticator app for your 2FA method, as this avoids any potential email‑related delays or issues in the future.D