Incidents reported on status page for UK2 https://status.uk2.net/ https://d1lppblt9t2x15.cloudfront.net/logos/6e4bee6404ffe31db32ca79e1ae87e56.png https://status.uk2.net/ en https://status.uk2.net/incident/822533 Wed, 11 Feb 2026 05:00:37 -0000 https://status.uk2.net/incident/822533#e87f6de95824d9023bcffc6c88ad95d55f4580c559438d5cc9189cb6e7706dc7 Maintenance completed https://status.uk2.net/incident/822533 Tue, 10 Feb 2026 23:00:37 -0000 https://status.uk2.net/incident/822533#817be7d00cc8fe1370e83695dbf4f88c092c1d07f0933dc7a8ef35d39a031cb6 This is a message to advise the following maintenance has been arranged. Please read the below carefully as further action may be required by you. When: Start Time: Tuesday, 10th February 2026 – 23:00 GMT (11:00 PM UK Time) End Time: Wednesday, 11th February 2026 – 05:00 GMT (05:00 AM UK Time) What's Happening: We will be performing scheduled emergency maintenance to replace equiptment that distribute power to racks at our London data centre. Why This Matters: The existing equipment has a suspected fault. This maintenance is essential to ensure continued reliability and safety of the power distribution system, preventing potential service interruptions. Impact & Expectations: You may experience issues accessing your UK2 CHI account during this maintenance period. Need Support? We appreciate your understanding as we work to maintain the highest standards of infrastructure reliability. If you have any questions or concerns, please do not hesitate to contact our support team https://status.uk2.net/incident/819417 Thu, 05 Feb 2026 19:52:00 -0000 https://status.uk2.net/incident/819417#20992ad79e93495537d4b8a65a3d75c400d0caf50dcbd76791cbb8223b2a597d We are aware of an issue affecting the delivery of 2FA notification emails to Outlook and Hotmail addresses sent via our CHI Customer Control Panel. This is due to a change in delivery behaviour on Microsoft's consumer email platform, which is currently under active investigation. We apologise for the inconvenience caused by this issue and will provide further updates as soon as more information becomes available. **UPDATE** Microsoft have confirmed that the issue has now been fully resolved and mitigated on their side. You should begin to see improved success rates going forward. As a preventative measure, we recommend switching to an authenticator app for your 2FA method, as this avoids any potential email‑related delays or issues in the future.D