9th July 2021

Hosted Email - Send Error

Title: Hosted Email - Send Error Date: Thursday 8th July, 2020
Start time: 19:28 BST

Some customers may be experiencing errors when sending emails. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

  • Update @ 20:49 BST - The engineering team had correctly identified the cause of the Send Error. Changes were made and after monitoring the result we see message delivery back to normal performance.
    We apologise for the inconvenience this may have caused.