Resolved

Incident

Start:

November 14, 2024 16:09

Resolved:

November 14, 2024 19:18

HostedEmail - Webmail and Sending Issues.

We are aware of an issue affecting our hosted email services where users may experience an issue with logging into Webmail and sending mail, or the email services are running slowly.

Our technical support team is working on this issue and will provide you updates when they become available.

We apologize for any inconvenience caused by the issue.

Updates

  • 2024-11-14 16:41:24 Investigating.

    We have received reports of some users having intermittent issues accessing webmail, sending and receiving. Teams have been engaged and are investigating.

  • 2024-11-14 18:16:23 Monitoring.

    A fix has been implemented and we are monitoring the results.

  • 2024-11-14 18:47:01 We are continuing to monitor the results. Services remain stable.

  • 2024-11-14 19:18:19 This incident has been resolved. Services are fully recovered.
    End Time: 14th November 17:36 UTC

  • 2024-11-14 19:18:29 This incident has been resolved. Services are fully recovered.

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