Incident
Start:
November 18, 2024 13:32
Resolved:
November 18, 2024 20:13
POP, IMAP, and Webmail Interface Service Interruption
We regret to inform you that the issue with POP, IMAP, and the webmail interface has unfortunately reoccurred. This may once again impact your ability to access emails via email clients and the webmail interface.
Our team is actively investigating the issue to identify the cause and implement a solution as quickly as possible. We sincerely apologise for any inconvenience this may cause and appreciate your continued patience and understanding during this time.
We will provide further updates as soon as we have more information. Thank you for your cooperation.
Updates
-
2024-11-18 16:27:55 Our engineers are actively investigating the issue to identify the root cause and implement a solution as quickly as possible.
During this time, you may experience issues with Webmail, IMAP, and POP services. Unfortunately, this issue is also preventing email migrations from being completed. Once resolved, you will be able to proceed with your email migration as planned.
We sincerely appreciate your patience and understanding while we work to resolve this matter. -
2024-11-18 20:13:53 This incident has been resolved. Apologies for any inconvenience caused by this issue.