Incident
Start:
July 9, 2025 12:06
Resolved:
July 15, 2025 08:13
Ticket Submission via CHI Control Panel
We are aware of an ongoing issue preventing ticket submissions from within the CHI control panel. Our technical team is actively investigating and working to resolve the problem as quickly as possible.
In the meantime, if you require assistance, please reach out to our team via Live Chat Support.
We apologise for the inconvenience and appreciate your patience. Updates will be posted here as we learn more.
Updates
-
2025-07-15 08:13:22 Update @ 08:11 UTC - Our engineers have implemented a fix for this issue. We are marking this case as resolved. Please reach out to support if you experience any further issues.