Past Incidents

Please be advised that we will be conducting maintenance on Tuesday 18th February 2020 for our live support portal. The maintenance will commence at 20:00 and will be completed by 02:00 (CET). There may be disruption on live support. We apologise in advance and appreciate your patience and understanding in this matter.

Affected services: Live Chat and phone call

At present, there is a known issue for WordPress users and their respective Databases. We are currently investigating the problem as a matter of urgency and are looking to rectify the issue as soon as possible. We apologise in advance and appreciate your patience and understanding in this matter.

• This issue has now been resolved. If you are still experiencing issues relating to this, please contact our support team via chat, call, or ticket.

Title: CHI Control Panel Emergency Maintenence Date: Saturday 15/02/2020 Event type: CHI Control Panel Emergency Maintenence

We are currently performing emergency maintenance on our CHI control panel interface. We are working to get this back online as soon as possible. We apologise in advance for the inconvenience this may cause.

• Update - services are now fully operational. We apologize for any inconvenience experienced during this maintenance.