Past Incidents

Some UK CHI customers may be experiencing issues managing dedicated servers, due to an issue at one of our third-party transit providers.

Our network team are investigating the issue as a priority.

Updates to follow.

Latest Cpanel 11 hardware replacement was succesfull and the server is up and running optimally

Thankyou

We are currently performing some hardware replacement with cpanel 11 sever

We appologise for any inconvenience caused, we aim to have this resolved/completed as soon as possible.

Thankyou

UPDATE @ Tue Sep 29 12:07 BST 2020:

We are aware of problems accessing and managing customer websites on cPanel11.

Our engineers are investigating the issue as a priority.

Updates to follow.

UPDATE @ Tue 29/09/2020 09:53

The scheduled maintenance has been completed successfully. All affected servers are now online.

We apologise for any inconvenience caused during this time.

If you require further support, please do not hesitate to contact our support team.

UPDATE @ Tue 29/09/2020 09:09

The below scheduled maintenance is ongoing, expected completion time 10:30 am.

We apologise for any inconvenience caused

Title: Scheduled Maintenance - cPanel10 and cPanel11

Date: Tue Sep 29

Start time: 00:00 BST

End time: 06:00 BST

Duration: 6 Hours

Event type: Scheduled Maintenance

cPanel10 and cPanel11 servers are undergoing scheduled maintenance to upgrade the operating system. Customer notifications sent 17th & 18th September 2020.

If you have any questions or concerns, please contact our support team.