Past Incidents

Start time: Monday, 25th January 2021 00:00 GMT
End time: Monday, 25th January 2021 07:00 GMT
Duration: 6 - 7 hours
Event Type: Scheduled Maintenance - atl-cpanel1.uk2.net & lon-cpanel2.uk2.net

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

atl-cpanel1.uk2.net
lon-cpanel2.uk2.net

This maintenance window will start on January 25th, 2021 between the hours of 12 am - 7 am GMT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 6-7 to fully complete.

• UPDATE @ 06:51 GMT - This maintenance has been rolled back and will be rescheduled for a future date.

Title: cpanel17.uk2.net Unreachable
Date: Friday, 22nd January, 2021
Start time: 13:44 GMT

We are aware of an issue with one of our shared servers, clients are currently unable to access and manage services on cpanel17.uk2.net. Our engineers are investigating the issue as a priority. We will update this post once we have any further information, and we apologise for any inconvenience this may cause.

• UPDATE @ 14:30 GMT - Our teams continue to work to restore services on cpanel17.uk2.net
• UPDATE @ 15:59 GMT - Our teams have been able to restore access to cpanel17.uk2.net, however, some services may still be inaccessible at this time.
• UPDATE @ 16:10 GMT - Our teams have been able to restore all services on cpanel17.uk2.net, and will continue to monitor the situation for stability