Past Incidents

Title Hosted Email Sending/Receiving & Webmail Login
Date Tuesday 16th November 2021
Start time 11:25 GMT

Some customers may be experiencing errors when sending/receiving emails.

Technical teams are currently investigating as a priority. Further updates will be posted when available.

We apologise for any inconvenience this may cause.

UPDATE:16/11/2021 - 20:38 GMT - Normal mail service has resumed. Apologies for the inconvenience.

Title: Atlanta datacenter Network Connectivity Issue

Start Date: 15 Nov 2021

Start time: 03:29 GMT End time: 07:21 GMT

We experienced an incident at an ATL Data Center, whereby technical teams had to investigate an issue with power delivery. Subsequently a small number of VM's were offline for the period of time outlined above. Power has been restored and normal service has resumed. Apologies for any inconvenience.