All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Maintenance - Hosting upgrade

Title: Scheduled Maintenance - Hosting upgrade
Start Date: 18th of December 2023
End Date: 12th of April 2024

As part of our ongoing commitment to elevate our services, we're preparing to transition our WordPress and Shared Hosting accounts to an upgraded and more powerful infrastructure between the 18th of December 2023 and the 12th of April 2024. Rest assured that all your website files, databases, and other essential data will be migrated with meticulous care. While a brief downtime is anticipated during the migration, we are working diligently to keep this disruption as short as possible.

If you encounter any issues, please don't hesitate to reach out to our technical support team through your account. Our team of experts is available 24/7.

Past Incidents

18th January 2022

New SSL Certificate Orders/Renewals Failing

Title New SSL Certificate Orders/Renewals Failing

Date Tuesday 18th January 2022

Start time 09:08 GMT

The backend billing system is currently experiencing delays, causing SSL certificate renewals and new orders to fail. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

17th January 2022

No incidents reported

16th January 2022

No incidents reported

15th January 2022

Domain Registration System Maintenance, scheduled 2 years ago

Title: Domain Registration System Maintenance
Start time: Saturday 15th January 2022 14:00 GMT
End time: Sunday 16th January 2022 02:00 GMT

Please be advised we are currently performing maintenance on our platform. During this entire maintenance period, you will not be able to submit domain registration, transfer, renewal, or contact update requests.

We apologise for any inconvenience this may cause. Thank you for your patience and understanding

14th January 2022

Hosted Email Maintenance, scheduled 2 years ago

Title Hosted Email Maintenance
Date Friday 14 January 2022
Start time 23:00 GMT End time 03:00 GMT

We will be undergoing planned maintenance throughout January and early February to migrate our email platform to new infrastructure, the maintenance will be taking place between 11 PM and 3 AM UTC daily until Feb 15 2022.

We will be working on system components related to the email service but don't anticipate any service interruption. If you experience any disruption to your service, please contact our Support team who are available 24/7 via Live Chat.

Hosted Email Hosted Email Account Management

Title Hosted Email Account Management
Date Friday 14 Jan 2021 Start time 13:33 GMT

Some customers may be experiencing errors when managing their email accounts on our Hosted Email (ChiMail) platform. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

13th January 2022

Hosted Email Maintenance, scheduled 2 years ago

Title Hosted Email Maintenance
Date Thursday 13 January 2022
Start time 23:00 GMT End time 03:00 GMT

We will be undergoing planned maintenance throughout January and early February to migrate our email platform to new infrastructure, the maintenance will be taking place between 11 PM and 3 AM UTC daily until Feb 15 2022.

We will be working on system components related to the email service but don't anticipate any service interruption. If you experience any disruption to your service, please contact our Support team who are available 24/7 via Live Chat.

12th January 2022

Ticketing System Planned Maintenance, scheduled 2 years ago

Title Ticketing System Planned Maintenance
Date Wednesday 12 January 2022
Start time 07:00 GMT
End time 10:00 GMT

Please be advised we are currently performing maintenance on our ticketing platform which may cause a delay in our ability to reply to your request.

Our support teams are available 24/7 via our Live Chat service which will be unaffected during this maintenance window.

Thank you for your patience and understanding