All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Maintenance - Hosting upgrade

Title: Scheduled Maintenance - Hosting upgrade
Start Date: 18th of December 2023
End Date: 12th of April 2024

As part of our ongoing commitment to elevate our services, we're preparing to transition our WordPress and Shared Hosting accounts to an upgraded and more powerful infrastructure between the 18th of December 2023 and the 12th of April 2024. Rest assured that all your website files, databases, and other essential data will be migrated with meticulous care. While a brief downtime is anticipated during the migration, we are working diligently to keep this disruption as short as possible.

If you encounter any issues, please don't hesitate to reach out to our technical support team through your account. Our team of experts is available 24/7.

Past Incidents

30th June 2022

Changing VLANs for storage subnets, scheduled 1 year ago

Date: 30 June 2022
Start time: 17:00 UTC
End time: 18:00 UTC
Duration: 1 hour

To provide you with the most reliable and robust hosting environment available, our Networks and Hosting Infrastructure teams will be making a change to the storage subnets and new storage will be attached to the LON-A cloud in our London data center on the following: iSCSI-B. There is no interruption expected, this is purely informational.

29th June 2022

Changing VLANs for storage subnets, scheduled 1 year ago

Date: 29 June 2022
Start time: 17:00 UTC
End time: 18:00 UTC
Duration: 1 hour

To provide you with the most reliable and robust hosting environment available, our Networks and Hosting Infrastructure teams will be making a change to the storage subnets and new storage will be attached to the LON-A cloud in our London data center on the following: iSCSI-A. There is no interruption expected, this is purely informational.

28th June 2022

Hosted Email CHI Email Access

Title CHI Email Access
Date Tuesday 28 June 2022
Start time 16:12 GMT

We are currently experiencing inaccessibility with our chi.uk2.net control panel whereby customers cannot access the email service. Customers will be able to access their emails directly using the following webmail link https://mail.uk2.net/. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

  • Update @ 16:35 GMT- This issue is now resolved.

27th June 2022

No incidents reported

26th June 2022

No incidents reported

25th June 2022

No incidents reported

24th June 2022

No incidents reported

23rd June 2022

No incidents reported