Past Incidents

Title: Hosted Email Issues - Email Not Loading Date: 19th July 2022 Start time 12:08 BST

We are aware of an issue whereby a small subset of customers may experience issues with their emails loading in Webmail and Mail Clients. The engineering team is currently investigating the issues.

We will update this post once we have any further information, and we apologise for any inconvenience this may cause.

• Update This Issue is now resolved.

Title Hosted Email Sending/Receiving
Date Monday 18th July 2022 Start time 07:09 BST

We are aware of an issue whereby customers may experience their E-Mails not loading. The engineering team is currently investigating the issues.

We will update this post once we have any further information, and we apologise for any inconvenience this may cause.

• Update @ 08:47 BST - This Issue is now resolved.

Title Hosted Email Sending/Receiving
Date Saturday 16 July 2022
Start time 03:52 BST

We are currently experiencing an incident that is impacting our Hosted Email Webmail and mail clients. Our Technical teams have been engaged and are investigating as a priority. We apologise for any inconvenience this may cause.

Update Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

Update @04:45 BST This issue has now been resolved.