All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

18th June 2020

Hosted Email Hosted email partial outtage *RESOLVED*

Title: Hosted email partial outtage
Date: 18/06/2020 Start time: 22:15 UTC **End time:**01:30 UTC
Event type: Use "Planned Event" "Emergency Maintenance" or "Outage"

UPDATE: 01:31 UTC

RESOLVED

Our operations team was able to identify and reboot the affected mailstores to bring services back online. We are still investigating the root cause of the issue.

Your patience regarding this issue is greatly appreciated

UPDATE: 23:10 BST

Some users may also see authentication errors with IMAP and POP. Our operations team has been engaged.

We will provide an update once we have additional information.

We are currently experiencing some issues with out hosted email cluster, our engineers have been notifcied and is this currently being investigated by our Email admins and senior technicians,

If you have any questions or concerns, please contact our support team.


We are currently experiencing some issues with out hosted email cluster, our engineers have been notifcied and is this currently being investigated by our Email admins and senior technicians,

If you have any questions or concerns, please contact our support team.

17th June 2020

No incidents reported

16th June 2020

No incidents reported

15th June 2020

Hosted Email Hosted Email Outage

Title: Hosted Email Outage
Date: Monday 15th of June, 2020
Start time: 15:05 BST
Event type: Outage

We are currently investigating reports of issues with the hosted email that is affecting a small subset of our clients. Some users may not be able to log into webmail, or send/receive emails in an email client. Our senior engineers are looking into the matter as we speak and will work to resolve the issue as a matter of urgency. We will post updates to this status once we have them.

  • Update - This is now resolved, and all email accounts are fully operational. We sincerely apologise for any inconvenience this may have caused.

14th June 2020

No incidents reported

13th June 2020

No incidents reported

12th June 2020

No incidents reported