Some systems are experiencing issues

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

29th August 2020

Web Hosting Cpanel33

We are currently investigating the outages for the cpanel33.uk2.net server.

Our technicians are currently working on resolving this issue

28th August 2020

Hosted email Maintenance, scheduled 6 months ago

Our third party (Tucows) will performing some maintenance on the Hosted email platform to improve stability.

Client Impact: Users will experience sporadic disconnects and reconnects during the maintenance. Users will be able to send and receive emails during the maintenance period.

Maintenance Completed 20:00 UTC

Web Hosting cPanel1 - Planned Maintenance

Title: DC5 Planned Maintenance
Date: Friday, August 28, 2020
Start time: 12:26 AM
End time: 3:26 AM
Duration: 3 Hours
Event type: "Planned Event"

We are performing scheduled system maintenance con cPanel1.

UPDATE: We have experienced an unexpected issue and had to postpone this maintenance. It will be rescheduled to a later date.

If you have any questions or concerns, please contact our support team.

27th August 2020

No incidents reported

26th August 2020

No incidents reported

25th August 2020

Web Hosting Server Connectivity Issues

Date: Tuesday 25th August 2020
Start time: 16:49 BST
Event type: Outage

We are aware of a network issue affecting a small number of clients on our shared hosting servers. Our networks team is currently working to resolve this issue and we anticipate affected clients will have service restored shortly. We apologise for any inconvenience this may cause.

  • Update @ 17:40 BST - All affected servers' network connectivity has been restored and all services are now active.
Web Hosting cPanel33 server DDoS Attack

The DDoS attack on cPanel33.uk2.net has now subsided and the server is stable. However, we will continue to monitor the situation.
Customers should now have full access to their websites, including FTP and SSH access.

We apologise for any inconvenience this may have caused.

If you have any questions or concerns, please contact our support team.

24th August 2020

Web Hosting cPanel33 server DDoS Attack

The DDoS attack on cPanel33.uk2.net continues intermittently. Mitigation has been put in place. However, some customer websites (including FTP and SSH access) may experience intermittent availability.

Thank you for your continued patience and understanding during this incident.

23rd August 2020

Web Hosting cPanel33 server DDoS Attack

The DDoS attack is currently still ongoing. Mitigation has been applied and is limiting any effect on the server.

Some customers' websites, including FTP and SSH access, may continue to experience some intermittent availability during this time.

Thank you for your continued patience during this incident.