Welcome to the UK2 status page. Here you will find real-time information about the status of our services.
We are currently experiencing a partial outage with shared server cpanel18.uk2.net.
Users on this server will experience some site downtime and accessibility issues.
If you have any questions related to this outage, please contact our support team via our chat service.
We are aiming to have this resolved as soon as possible.
Thank you for your patience regarding this issue.
UPDATE @ Wed Sep 16 07:28:20 BST 2020: The problem has been resolved and the server is online now.
Please be advised that UK2 will be undertaking maintenance on the evenings of 15/09/20
During this maintenance, access to websites and services hosted on the UK2 shared hosting platforms are expected to experience a brief period of service disruption.
Planned start time: 23:00 (UTC)
Expected end time: 05:00 (UTC)
Should you need to discuss this maintenance in more details, please contact our 24 hour support team via our online chat service
We are aware of issues related to this server. WE are working on getting it back online as quickly as possible.
Update @ Tue Sep 15 19:41:18 BST 2020 - We have identified a hardware issue and are working to get the affected hardware replaced.
Update @ Tue Sep 16 20:40:01 BST 2020 - This server is online and accessible.
Our engineers have resolved the issue. All affected servers are now online.
We apologise for any inconvenience caused during this time.
If you require further support, please do not hesitate to contact our support team.
UPDATE: Tue, Sep 15th 2020, 09:00
Our technical team are continuing to investigate this issue, further updates will follow.
We apologise for any inconvenience.
We are experiencing issues with server cPanel12 - 15 at our DC5 Datacenter which is impacting some customer websites. Our technical team are investigating the issue.
Please be advised that UK2 will be undertaking maintenance on the evening of 14/09/20
Should you need to discuss this maintenance in more details, please contact our 24 hour support team using our online chat service
No incidents reported