All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Planned Server Maintenance - Sitebuilder Upgrades

Date: 22 June 2021
Start time: 3pm UTC
End time: 4pm UTC
Duration: 1 hour

To provide you with the most reliable and robust hosting environment available we will be performing final steps to migrate from our old EOL sitebuilder servers to newer supported versions.

These tasks will have a minimal client impact.

Sitebuilder clients will not be able to write/change site content during this time until the migration is complete, sites will be read-only. There will be a short minute or so where when, reconfigured the basekit load balancers to point to the new servers, that could look like services are down.

If you have any questions or concerns, please contact our support team.

Past Incidents

18th May 2021

Scheduled Maintenance - UK2 CHI Systems, scheduled 3 weeks ago

Start time: Tuesday, 18th of May 2021 23:00 BST
End time: Wednesday, 19th of May 2021 05:00 BST
Duration: 6 hours
Event Type: UK2 Systems Maintenance

A maintenance window has been scheduled to take place on the 18th of May from 23:00 BST till the 19th of May at 05:00 BST.
During this maintenance window, our team will be undertaking maintenance on backend systems. Whilst underway, access to the UK2 Control panel, our nameservers (dns1.uk2.net/dns2.uk2.net/dns3.uk2.net), and its services may be limited. We expect a downtime of up to 10 minutes for each nameserver.
Mail notifications about services renewal, password resets and similar will also be delayed for up to 20 minutes during this time.
Support tickets submitted during this time may be delayed by around 20 minutes. If you require urgent assistance during this scheduled maintenance window, we recommend reaching our support agents via live chat.
We apologise for any inconvenience this may cause.

10th May 2021

No incidents reported

9th May 2021

No incidents reported

8th May 2021

No incidents reported

7th May 2021

No incidents reported

6th May 2021

Shared Hosting cPanel17

Title: cPanel17

Date: 06/05/2021

Start time: 15:31 BST

We are currently experiencing an incident on the server cPanel17.

Our Technical teams have been engaged and are investigating as a priority.

UPDATE: A fix has been implemented. The server is back online.

5th May 2021

No incidents reported

4th May 2021

No incidents reported