17th January 2019

Shared Hosting Cluster A - Email Delays

Our outbound services for cluster A are experiencing longer than normal queue times.

During this incident timeframe, messages may take longer to be successfully delivered to their intended recipients.

Next Update: 16:33UTC Time posted Jan 17, 15:34 UTC Components affected Degraded Performance Hosted Email - Cluster A

The queue affecting a small subset of users is now clearing.

We're monitoring the situation in the event of additional spikes.

If no spikes can be identified the status will clear at 18:00UTC Time posted Jan 17, 16:34 UTC Components affected Operational Hosted Email - Cluster A

This incident has been resolved. Time posted Jan 17, 17:58 UTC Components affected Operational Hosted Email - Cluster A