11th March 2020

Emergency Maintenance, scheduled 4 weeks ago

Title: DC5 Emergency Network Maintenance Notice Start Date and Time: 11/03/20 00:30 UTC End Date and Time: 11/03/20 05:00 UTC Event type: Emergency Maintenance

We would like to inform you that one of our network providers will be performing maintenance to carry out a software upgrade in one of their datacenters.

The changes they intend to make will ensure greater stability of services, add functionalities for new solutions and add security and fixes recommended by our key vendors. The roll-out will be phased in service windows to minimise customer impact.

During this period, all services (Smart Hands, installations, work visits, etc.) will continue in accordance with our normal procedures. As measures have been implemented to re-route traffic through alternative providers.

The UK2.NET Support is available to provide up-to-date status information or additional details, should you have any questions regarding the maintenance.

If you have any questions or concerns, please contact our support team.