15th December 2020

Shared Hosting Network Latency - London DC (DC5)

Title: DC5 Network Connectivity Issues
Date: Tuesday, December 15th, 2020
Start time: 11:00 GMT
Affected Services: Services hosted in London DC5

We're currently investigating reports of packet loss and network latency affecting a subset of clients in our London (DC5) Data Centre. Our teams are actively investigating these reports and hope to soon have these issues resolved.

  • UPDATE @ 19:00 GMT - The network in our London DC5 is now stable and this incident has placed into monitoring. If you continue to experience any issues, please contact a member of our support team.