2nd March 2021

Webmail login connectivity issue

We are aware of reports of some intermittent issues with our webmail mail service resulting in some login issues for customers. This is being investigated via our mail team and will be resolved as soon as posisble If you have any further questions then please contact our 24/7 support team

UPDATE:

All of the services have recovered without intervention. Our engineering team will continue to investigate the root cause and take necessary action to prevent the issue from reoccurring.

Incident Start Time: 03-01-2021 20:51:00 UTC Incident Start Time: 03-01-2021 21:15:00 UTC Total Duration: 24 mins