Issues with Order Payments and Processing
Resolved Sep 23, 2026 at 9:07am UTC
The issue affecting a third-party payment provider has now been resolved.
Customers should no longer experience failures when placing orders, and order processing is now operating as expected. We have continued to monitor the situation following recovery and have seen services return to normal.
We apologise for any inconvenience caused and thank customers for their patience while the provider worked to restore service.
2 previous updates