Past Incidents

Scheduled maintenance is currently in progress. We will provide updates as necessary. Users will experience sporadic disconnects and reconnect during the maintenance. Users will not be able to send and receive emails during the maintenance period. Users will not be able to login to their webmail.

• UPDATE: - The scheduled maintenance has been completed.

Title: Hosted Email Maintenance
Date: Thursday 9th July, 2020
Start time: 05:00 BST
Event type: Maintenance

Please be informed that we will be performing a code deployment to improve stability and rebalancing on our mail system. During the time of the maintenance period, you may experience minor service interruption for a short period of time. We will provide updates as necessary.

• Update @ 11:00 BST The scheduled maintenance has been completed.

Title: Hosted Email Slowness
Date: Wednesday 8th July, 2020
Start time: 12:15 BST

We are currently investigating reports of a delay in emails being sent and received on our hosted email platform. Our team are aware of these reports and are looking into this to be resolved as soon as possible.

• Update @ 16:15 BST - This has now been resolved. We apologise for any inconvenience this may have caused you.