All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

19th August 2020

Planned Maintenance for Chat System, scheduled 3 years ago

Title: Planned Maintenance for Chat System
Date: Tuesday 18th August 2020
Start time: Tuesday 18th August 2020, 19:00 BST
End time: Wednesday 19th August 2020, 01:00 BST
Duration: 6 hours

Please be advised that we have planned maintenance for our online chat systems on Tuesday 18th August 2020 at 19:00 - Wednesday 19th August 2020 at 01:00 (BST)

Customers trying to contact support via live chat during this time may experience difficulties in contacting our engineers

We apologise if this causes any inconvenience during this time.

Thank you

Network Connectivity Issues

We are aware of a network issue affecting a subset of clients in our DC5 datacentre in London. Our network team are currently working to resolve this issue and we anticipate affected clients will have service restored shortly.

Network issues

We are aware that there are intermittent network issues that may be affecting the following hosting servers. We are working to get them resolved.

CPANEL33 CPANEL56 CPANEL6 CPANEL7 CPANEL54 CPANEL12 CPANEL13 CPANEL14 CPANEL15 CPANEL16 CPANEL47 CPANEL28 SHARED-WP2

Update @ Wed Aug 19 07:38:44 BST 2020: The problem has been resolved.

18th August 2020

No incidents reported

17th August 2020

No incidents reported

16th August 2020

No incidents reported

15th August 2020

Shared Hosting Server outage

We are experiencing issues with servers cPanel12 - cPanel15 at our DC5 Datacenter which is impacting some customer websites. Our technical team are investigating the issue.

14th August 2020

No incidents reported

13th August 2020

No incidents reported