Past Incidents

Start time: Tuesday, 18th of May 2021 23:00 BST
End time: Wednesday, 19th of May 2021 05:00 BST
Duration: 6 hours
Event Type: UK2 Systems Maintenance

A maintenance window has been scheduled to take place on the 18th of May from 23:00 BST till the 19th of May at 05:00 BST.
During this maintenance window, our team will be undertaking maintenance on backend systems. Whilst underway, access to the UK2 Control panel, our nameservers (dns1.uk2.net/dns2.uk2.net/dns3.uk2.net), and its services may be limited. We expect a downtime of up to 10 minutes for each nameserver.
Mail notifications about services renewal, password resets and similar will also be delayed for up to 20 minutes during this time.
Support tickets submitted during this time may be delayed by around 20 minutes. If you require urgent assistance during this scheduled maintenance window, we recommend reaching our support agents via live chat.
We apologise for any inconvenience this may cause.

Start time: 5th May 2021 16:30 BST
End time: 5th May 2021 17:30 BST
Duration: 1 hour
Event Type: Scheduled Maintenance

To provide you with the most reliable and robust hosting environment, we will be upgrading a backend system for our Website Builder service during a planned maintenance window:

Affected clients may experience a downtime of up to 15 minutes during the one-hour maintenance window

This maintenance window will start on the 5th of May, 2021 between the hours of 16:30 - 17:30 BST.

Several precautions are currently in place to ensure that the maintenance happens as seamlessly as possible. While the maintenance on some services may complete faster than others, we do ask that you prepare for the potential downtime of 15 minutes.

As always, if you have any questions about this scheduled maintenance or anything else related to your account, please contact our support team at your earliest convenience. We are available 24 hours a day, 365 days a year to answer any questions you may have.