Past Incidents

Title UK2 Knowledgebase articles unavailable

Date Friday 03 June 2022

Start time 20.06 BST

The UK2 Knowledgebase article page is currently unavailable. This should not be service affecting. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

Update Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

Update This has now been resolved.

Title: Live Chat Maintenance

Start time: 31/05/2022 - 21:00 BST

End time: 01/06/2022 - 03:00 BST

Duration: 6 Hours

Please be advised, we will be undergoing maintenance on our Live chat platform. There is no expected downtime during this window, but you may experience a small disruption whilst using our service.

Thank you for your patience and understanding. If you are unable to contact us via our live chat, you can submit a ticket at https://www.uk2.net/support and we will respond as soon as possible.