Past Incidents

Title: cpanel24.uk2.net Inaccessible
Date: Friday 1st July 2022
Start Time: 00:15 GMT

We are currently experiencing an incident on the server cpanel24.uk2.net. Our Technical teams have been engaged and are investigating as a priority.

• Update @ 00:49 GMT- This issue is now resolved.

Date: 30 June 2022
Start time: 17:00 UTC
End time: 18:00 UTC
Duration: 1 hour

To provide you with the most reliable and robust hosting environment available, our Networks and Hosting Infrastructure teams will be making a change to the storage subnets and new storage will be attached to the LON-A cloud in our London data center on the following: iSCSI-B. There is no interruption expected, this is purely informational.

Date: 29 June 2022
Start time: 17:00 UTC
End time: 18:00 UTC
Duration: 1 hour

To provide you with the most reliable and robust hosting environment available, our Networks and Hosting Infrastructure teams will be making a change to the storage subnets and new storage will be attached to the LON-A cloud in our London data center on the following: iSCSI-A. There is no interruption expected, this is purely informational.

Title CHI Email Access
Date Tuesday 28 June 2022
Start time 16:12 GMT

We are currently experiencing inaccessibility with our chi.uk2.net control panel whereby customers cannot access the email service. Customers will be able to access their emails directly using the following webmail link https://mail.uk2.net/. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

• Update @ 16:35 GMT- This issue is now resolved.