Past Incidents

Date: 25th August 2022
Start time: 3 AM BST
End time: 6 AM BST
Duration: 3 hours

To provide you with the most reliable and robust E-Mail environment available, we will be updating the software systems on our Hosted E-Mail servers.

This maintenance window will start on August 24th, 2022 between the hours of 3AM - 6AM BST. Downtime is not expected but services should be considered at risk during the whole of the maintenance window. The upgrade process will take up to 3 hours to fully complete.

If you have any questions or concerns, please contact our support team.

Date: 24th August 2022
Start time: 3 AM BST
End time: 6 AM BST
Duration: 3 hours

To provide you with the most reliable and robust E-Mail environment available, we will be updating the software systems on our Hosted E-Mail servers.

This maintenance window will start on August 24th, 2022 between the hours of 3AM - 6AM BST. Downtime is not expected but services should be considered at risk during the whole of the maintenance window. The upgrade process will take up to 3 hours to fully complete.

If you have any questions or concerns, please contact our support team. If you have any questions or concerns, please contact our support team.

Title Hosted Email Webmail Login
Date Monday 22nd August 2022
Start time 14:00 BST

We are currently experiencing an incident that is impacting our Hosted Email Webmail. Our Technical teams have been engaged and are investigating as a priority. We apologise for any inconvenience this may cause.

• Update @ 15:00 BST - Our technical teams are continuing to investigate this issue. We will provide a further update as more information becomes available.

• Update @ 15:15 BST - Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

• Update @ 15:30 BST - Functionality to the email service has been restored. Our engineering team is continuing to monitor the issue to ensure resolution.

• Update @ 22:45 BST - This issue is resolved the email service is now stable and functioning normally. We apologize for any inconvenience this may have caused.