All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

12th June 2018

Live Chat Planned Maintenance, scheduled 6 days ago

Title: Live Chat Planned Maintenance

Date: Monday, 12/JUN/2018

Start time: 12:00 AM BST

End time: 12:30 AM BST

Duration: 30 minutes

Event Type: Planned Maintenance

Description:

In order to provide the best experience via our Live Chat functionality, during this 30-minute maintenance window we will be applying application and security updates to our Live Chat platform. Please be aware that Live Chat will be inoperable during this window. If you need to contact us, please do so via email ticket to support@uk2.net. We will update you once the maintenance has been completed and our Live Chat platform is optimal. Thank you for patience.

7th June 2018

No incidents reported

6th June 2018

No incidents reported

5th June 2018

No incidents reported

4th June 2018

Web Hosting lon-cpanel2.uk2.net

We are aware of issues with this server and will provide updates as quickly as possible.

Update @ Mon June 4 19:32:20 BST 2018 - This server is up and available for use.

Web Hosting lon-aether.safeukdns.net

We are aware of issues with this server and are quickly investigating to discover the cause. We will provide updates as quickly as we can.

Update @ Mon Jun 4 19:09:52 BST 2018 - This server is being rebooted to restore service. Update @ Mon Jun 4 19:14:39 BST 2018 - This server is up and available for use.

3rd June 2018

No incidents reported

2nd June 2018

Web Hosting demeter.safeukdns.net

We are aware that there are issues with this server. We are currently investigating the cause and will report back on this as quickly as possible.

Update @ Sat June 2 1:20 BST 2018 - This server is online and available for use.

Update @ Sat June 2 5:12 BST 2018 - The server rebooted. We are investigating what is causing the reboots to fix the issue.

Update @ Sat June 2 6:12 BST 2018 - This server is online and available for use.

Update @ Sun June 2 11:52 BST 2018 - This server is being taken down for maintenance to replace the power supply.

Update @ Sun June 2 2:00 BST 2018 - The power supply has been replaced and the server is performing quota accounting before services are resumed.

Update @ Sun June 2 2:40 BST 2018 - The server is back online and is being watched.

1st June 2018

Web Hosting Various Hosting Servers

The following servers are currently offline. We are investigating the cause and we are working to restore service as quickly as possible.

apollo.safeukdns.net artemis.safeukdns.net cpanel19.uk2.net cpanel43.uk2.net cpanel44.uk2.net cpanel51.uk2.net cpanel52.uk2.net gaia.safeukdns.net prometheous.safeukdns.net tethys.safeukdns.net

Update @ Fri Jun 1 17:46:58 BST 2018: Power equipment failed within the rack that these servers reside. The faulty equipment has been identified and replaced. All servers affected by this event are online now.