The issue affecting connectivity via chi.uk2.net has now been fully resolved. All affected services are operating normally.

We apologise for any disruption cause. Thankyou for your patience while this was investigated.

We are currently aware of an issue affecting access to chi.uk2.net.

During this time, customers may be unable to log in to their CHI control panel accounts. Our team is investigating the cause and working to restore access as quickly as possible.

We will provide further updates as soon as more information becomes available.

Thank you for your patience.