All systems are operational

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

3rd August 2017

Shared Hosting Planned maintenance cpanel 28, 29, 30, 31, 32, 33

We are performing scheduled maintenance for these servers.

Update @ Wed. Aug. 2 04:31:00 BST 2017 - The maintenance has been completed.

2nd August 2017

Shared Hosting Email Services - Delivery Delays

We are currently investigating intermittent errors when connecting to mailboxes over IMAP, POP3, and Webmail. Users may intermittently experience errors when trying to send or receive mail. Our operations team is investigating the issue. Aug 2, 09:53 UTC

  • Update The operations team has implemented a fix to address the issue affecting intermittent connection to mailboxes. We will continue to monitor the issue for now updates if the status changes. Aug 2, 10:34 UTC
  • Update Our operations team has identified sporadic connectivity across IMAP, POP3, and Webmail services. We will update this incident once we have more information. Aug 2, 11:40 UTC
  • Update The issues should now be resolved. Aug 2, 11:59 UTC

1st August 2017

Shared Hosting Planned maintenance cpanel22, 23, 24, 25, 26, 27

We are performing planned maintenance on cPanel22, 23, 24, 25, 26, 27

Update @ Wed. Aug. 2 04:31:00 BST 2017 - All of the servers have completed maintenance except for cpanel26 which is 64% complete with the final phase of maintenance.

Update @ Wed Aug 2 06:49:21 BST 2017 - The maintenance has completed, however upon a reboot cpanel26.uk2.net automatically started a file systems check, this process may take 30-60 minutes to complete.

Update @ Wed Aug 2 07:28:33 BST 2017 - cpanel26 is online and available for use once again.

Shared Hosting Email Services - Delivery Delays

Our operations team is currently investigating inbound mail delivery delays for email services. The delay time will vary depending on the sending mail providers retry policy. For providers with typical retry policies the delay is under 15 minutes.

Update @ Tue Aug 1 13:30:00 BST 2017: The expected average inbound mail delivery delay has increased to between 30 and 60 minutes. Our operations team continues to work towards alleviating the issue.

Update @ Tue Aug 1 21:20:00 BST 2017: We are happy to report that the inbound email delays and webmail slowness issues have been resolved. Thank you for your patience during this event, and we apologise for the inconvenience.

Shared Hosting Planned maintenance cpanel10, 11, 12, 19, 20, 21

We are performing planned maintenance on these servers.

Maintenance has been completed.

31st July 2017

No incidents reported

30th July 2017

No incidents reported

29th July 2017

No incidents reported

28th July 2017

No incidents reported