Some systems are experiencing issues

About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

5th March 2019

Domain Registration and Transfer Systems Scheduled Maintenance, scheduled 5 years ago

Domain registration and transfer services, as well as online services will be unavailable 06:00 - 08:00 GMT (UTC)

25th February 2019

No incidents reported

24th February 2019

Shared Hosting artemis.safeukdns.net

We are aware that there are issues affecting MySQL service on this server. We are working to get them resolved.

Update @ Sun Feb 24 03:36:35 GMT 2019: The InnoDB database engine has encountered error and some databases using this engine are currently not available. We are working on this issue and repairing corrupt databases.

Update @ Sun Feb 24 04:37:32 GMT 2019: The databases recovery process is at 68% complete.

Update @ Sun Feb 24 05:16:56 GMT 2019: The recovery process has completed.

23rd February 2019

No incidents reported

22nd February 2019

Chat System

We are experiencing delays with the chat system and are currently investigating. We will update when we have more information. You can still contact us via tickets or phone 0800 470 0425.

The chat system has been fixed.

Shared Hosting Cloud Services

We are aware that there are issues affecting the cloud services lon-aether.safeukdns.net, lon-boreas.safeukdns.net, lon-cpanel2.uk2.net, lon-cpanel3.uk2.net, lon-cpanel4.uk2.net, lon-cpanel5.uk2.net, lon-cpanel6.uk2.net. We are working to get them resolved.

Update @ Thu Feb 21 05:14 GMT 2019 - The majority of servers are online and available for use. We are still working on lon-cpanel3.uk2.net, lon-cpanel5.uk2.net, lon-cpanel6.uk2.net. These servers are running a file system check.

Update @ Thu Feb 21 05:41 GMT 2019 - Servers lon-cpanel3.uk2.net and lon-cpanel5.uk2.net are online. lon-cpanel6.uk2.net file system check is at 82%.

Update @ Thu Feb 21 05:54 GMT 2019 - All cloud services are online and available for use

21st February 2019

20 February 2019 - SCHEDULED MAINTANENCE FOR .UK FAMILY OF DOMAINS, scheduled 5 years ago

On Wednesday 20 February between 18:00 – 21:00 GMT (UTC) the following services will be unavailable:

  • Registering / renewing .uk / .co.uk / .ltd.uk / .org.uk / .me.uk domains

  • Making WHOIS changes for the above domains

Please accept our apologies for any inconvenience this may cause

20th February 2019

No incidents reported

19th February 2019

No incidents reported