Past Incidents

We are aware of issues with the server Cpanel48. We are working to bring it back online as quickly as possible. Update @ Tuesday, 4 February 2020, 07:00 - We will provide an update once we have additional information.

• Update @ Tuesday, 4 February 2020, 11:54 This issue has been identified, and a fix have been implemented.

The server has experienced a kernelpanic and is being rebooted to restore the functionality.

• Update Mon Feb 3 12:30:56 GMT 2020: The server is back online and running fine.

Title: Incident - Webmail/email client login Date: Friday, Jan 31st, 06:54 GMT

We are investigating an issue preventing some users on our hosted email from accessing their email via Webmail or client programs. We currently see this is affecting a small group of accounts. Our operations team has been engaged, and we apologise for any inconvenience this may cause.

We will provide an update once we have additional information.

If you have any questions or concerns, please contact our support team.

• Update @ 09:03 GMT - This issue has been identified, and a fix has been implemented. We are currently monitoring to see if there are any accounts still experiencing this.

• Update @ 10:08 GMT - We have continued monitoring this but have found no accounts with this login issue. This issue is resolved.

We are investigating and seeking to resolve an incident which is affecting our Support Phone and Live Chat service. We apologise for the potential impact of this incident on you.

• Update @ 11:56 AM GMT -We have full confirmation that the incident is now resolved and normal service has resumed.