Past Incidents

Please be advised that we will be conducting maintenance on Tuesday 18th February 2020 for our live support portal. The maintenance will commence at 20:00 and will be completed by 02:00 (CET). There may be disruption on live support. We apologise in advance and appreciate your patience and understanding in this matter.

Affected services: Live Chat and phone call

At present, there is a known issue for WordPress users and their respective Databases. We are currently investigating the problem as a matter of urgency and are looking to rectify the issue as soon as possible. We apologise in advance and appreciate your patience and understanding in this matter.

• This issue has now been resolved. If you are still experiencing issues relating to this, please contact our support team via chat, call, or ticket.