Welcome to the UK2 status page. Here you will find real-time information about the status of our services.
No incidents reported
Title: Incident - Webmail/email client login
Date: Friday, Jan 31st, 06:54 GMT
We are investigating an issue preventing some users on our hosted email from accessing their email via Webmail or client programs. We currently see this is affecting a small group of accounts. Our operations team has been engaged, and we apologise for any inconvenience this may cause.
We will provide an update once we have additional information.
If you have any questions or concerns, please contact our support team.
Update @ 09:03 GMT - This issue has been identified, and a fix has been implemented. We are currently monitoring to see if there are any accounts still experiencing this.
Update @ 10:08 GMT - We have continued monitoring this but have found no accounts with this login issue. This issue is resolved.
We are investigating and seeking to resolve an incident which is affecting our Support Phone and Live Chat service. We apologise for the potential impact of this incident on you.
Title: Performance issues with Live Chat
Date: Wednesday 29th January 2020
Event type: Outage
We are investigating and seeking to resolve an incident which is affecting our live chat service. We apologise for the potential impact of this incident on you.
We are currently having issues taking live chats. We are currently investigating the issue. We apologize for the inconvenience.