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About This Site

Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Past Incidents

26th December 2020

No incidents reported

25th December 2020

No incidents reported

24th December 2020

No incidents reported

23rd December 2020

Planned Server Maintenance - phoebe.safeukdns.net & pontus.safeukdns.net CentOS Update, scheduled 2 months ago

Date: 23rd December 2020
Start time: 12 am GMT
End time: 7 am GMT
Duration: 6 - 7 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

phoebe.safeukdns.net
pontus.safeukdns.net

This maintenance window will start on December 23rd, 2020 between the hours of 12 am - 7 am GMT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 6-7 to fully complete.

  • UPDATE @ 07:07 am GMT - The maintenance on pontus.safeukdns.net has now been completed, and all services are back online. Our teams are still working on phoebe.safeukdns.net, the maintenance window may be extended for this server.
  • UPDATE @ 07:18 am GMT - The maintenance window for phoebe.safeukdns.net is needed to be extended. We expect the work to be complete by 08:00 am GMT. We apologise for any inconvenience this may cause.
  • UPDATE @ 07:48 am GMT - The maintenance on phoebe.safeukdns.net has been completed and all services are online. We apologise if this caused any inconvenience.

22nd December 2020

Planned Server Maintenance - artemis.safeukdns.net & chronos.safeukdns.net CentOS Update, scheduled 2 months ago

Date: 22nd December 2020
Start time: 12 am GMT
End time: 7 am GMT
Duration: 6 - 7 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

artemis.safeukdns.net
chronos.safeukdns.net

This maintenance window will start on December 22nd, 2020 between the hours of 12 am - 7 am GMT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 6-7 to fully complete.

If you have any questions or concerns, please contact our support team.

UPDATE @ 06:59 am GMT - The maintenance on artemis.safeukdns.net & chronos.safeukdns.net has now been completed, and all services are back online.

Web Hosting Outage - chronos.safeukdns.net

Title: Outage - chronos.safeukdns.net
Date: Tuesday, 22nd December, 2020
Start time: 14:01 GMT

We are aware of an issue with the shared server chronos.safeukdns.net, clients are currently unable to access and manage services on this server. Our engineers are investigating the issue as a priority. We will update this post once we have any further information, and we apologise for any inconvenience this may cause.

  • UPDATE @ 15:00 GMT - The server is back online, however, frontend access to websites may still not be available. Our teams are performing checks to ensure all services are also back online
  • UPDATE @ 15:15 GMT - chronos.safeukdns.net is back online with most websites accessible from the web. Some websites that have a dedicated IP address are still inaccessible and our teams are working on getting access to these restored as soon as possible.
  • UPDATE @ 15:55 GMT - Access to all services on chronos.safeukdns.net has been restored. Our teams will continue to monitor the situation to ensure stability on the server.
  • UPDATE @ 17:57 GMT - Our teams have found that the server is looking stable, this incident has been resolved.

21st December 2020

Planned Server Maintenance - aphrodite.safeukdns.net & nike.safeukdns.net CentOS Update, scheduled 2 months ago

Date: 21st December 2020
Start time: 12 am GMT
End time: 7 am GMT
Duration: 6 - 7 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

aphrodite.safeukdns.net
nike.safeukdns.net

This maintenance window will start on December 21st, 2020 between the hours of 12 am - 7 am GMT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 6-7 to fully complete.

UPDATE @ 06:21 am GMT - The maintenance window for aphrodite.safeukdns.net is needed to be extended. We expect the work to be complete by 09:00 am GMT. We apologise for any inconvenience this may cause.
UPDATE @ 07:10 am GMT - The maintenance on nike.safeukdns.net has been completed successfully, and all services are back online. Work on aphrodite.safeukdns.net is still ongoing.
UPDATE @ 09:05 am GMT - The maintenance on aphrodite.safeukdns.net has now been completed, and all services are back online.

If you have any questions or concerns, please contact our support team.

20th December 2020

No incidents reported