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Welcome to the UK2 status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Changing VLANs for storage subnets

Date: 29 June 2022
Start time: 17:00 UTC
End time: 18:00 UTC
Duration: 1 hour

To provide you with the most reliable and robust hosting environment available, our Networks and Hosting Infrastructure teams will be making a change to the storage subnets and new storage will be attached to the LON-A cloud in our London data center on the following: iSCSI-A. There is no interruption expected, this is purely informational.

Changing VLANs for storage subnets

Date: 30 June 2022
Start time: 17:00 UTC
End time: 18:00 UTC
Duration: 1 hour

To provide you with the most reliable and robust hosting environment available, our Networks and Hosting Infrastructure teams will be making a change to the storage subnets and new storage will be attached to the LON-A cloud in our London data center on the following: iSCSI-B. There is no interruption expected, this is purely informational.

Past Incidents

17th June 2022

No incidents reported

16th June 2022

Live Chat Chat/Phone intermittent issues

Title Chat/Phone system unavailable
Date Thursday- 16/06/2022
Start time 11:15 GMT

Our chat and phone systems are currently facing intermittent issues. Technical teams have been engaged and are working to restore full service as soon as possible. Should you require any assistance please raise a ticket at https://www.uk2.net/support/]

  • Update @ 12:00 GMT - This incident has now been resolved.

15th June 2022

No incidents reported

14th June 2022

No incidents reported

13th June 2022

Hosted Email Sending/Receiving

Title Hosted Email Sending/Receiving
Date Monday 13th June 2022
Start time 14:00 GMT

Some customers may be experiencing errors when sending/receiving emails. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

  • Update @16:25 GMT - This Incident has now been resolved all e-mails should now be sending and receiving as usual

12th June 2022

No incidents reported

11th June 2022

No incidents reported