Past Incidents

Title: DC5 Planned Maintenance for Demeter Date: Friday June 15, 2018 Start time: 6:45AM BST
End time: Duration:
Event type: Planned Maintenance

We are scanning demeter to ensure memory integrity.

• Update Fri Jun 15 07:24:24 BST 2018: The memory test was passed and no errors found. Server is booting up and checking filesystem quotas currently. We expect this to be back online in 10 minutes.

• Update Fri Jun 15 08:19:51 BST 2018: The server is back online and running fine.

If you have any questions or concerns, please contact our support team.

Title: DC5 Memory Testing
Date: Wed June 13, 2018
Start time: 3:30 AM BST
End time:
Duration:
Event type: Planned Event

The memory of cpanel14 is being examined

If you have any questions or concerns, please contact our support team.

Title: DC5
Date: Tuesday June 12, 2018 Start time: 3:02 AM BST
End time: 6:00 AM BST Duration: 3hrs Event type: Planned Event

We are performing memory tests on the server to ensure the RAM is functioning properly.

If you have any questions or concerns, please contact our support team.

The server has unexpectedly gone down. Our engineers in a datacenter are checking it currently.

• It turned out that the server just autorebooted possibly due to a kernel panic. It is currently running a filesystemcheck and we will check it additionally once it fully boots into OS.

• Update 11:08 am BST: The server is available and running fine. We will be performing a maintenance to check servers memory soon.