Past Incidents

We are aware of an issue preventing logon to https://www.uk2.net/login/

Our engineers are currently investigating.

Customers wishing to access webmail during this time can use an alternative login page here: https://mail.uk2.net

Thank you for your patience and understanding.

UPDATE: RESOLVED [18:15 UTC]

Our engineers have fixed the issue and customers can access their webmail via https://www.uk2.net/login/

Thankyou for your patience during this incident.

Title: Accessability issues - cpanel25.uk2.net
Date: Wednesday, 8th January, 2021
Start time: 03:30 GMT

We are aware of an issue with cpanel25.uk2.net, clients are currently unable to access and manage services on the affected servers. Our engineers are investigating the issue as a priority. We will update this post once we have any further information, and we apologize for any inconvenience this may cause.

• UPDATE @ 04:30 GMT - Services are still intermittent on cpanel25.uk2.net. Our networks team are working to get this resolved as soon as possible.
• UPDATE @ 05:30 GMT - Our teams have applied a fix to resolve this issue.

Start time: Thursday, 7th January 2021 11:45 GMT
End time: Thursday, 7th January 2021 12:00 GMT
Duration: 15 minutes
Event Type: Emergency Network Maintenance

An emergency maintenance window has been scheduled to take place on the 7th January from 11:45 till 12:00 GMT in our London (DC5) Datacentre. Several network devices are scheduled to undertake emergency maintenance during this window.
During this maintenance, some clients may experience network latency and connectivity issues for a period of up to two minutes.
We apologise for any inconvenience this may cause.

• UPDATE @ 11:55 GMT - This emergency maintenance has been completed.