Previous incidents

The issue affecting the redirect services within the UK2 CHI Control Panel has now been resolved, and all redirect functionality has been fully restored.

Our engineering team has implemented a fix and continues to monitor the service to ensure it remains stable.

We sincerely apologise for any inconvenience caused and appreciate your patience and understanding while we worked to resolve this issue.

Our live chat and ticketing system have now been restored and are operating normally.

Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.

UPDATE: The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.

Resolved:
The issue affecting the Free Starter Site page and redirect services within the UK2 Control Panel has now been resolved. Our engineering team has implemented a fix, and services are operating normally again.

We will continue to monitor the system to ensure stability. Thank you for your patience and understanding while this was being resolved.

The issue affecting our Live Chat service has now been resolved. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore the service.

Our system administrators have identified the cause of incoming emails being delayed, and all affected services are now operating normally.

Update: This is now resolved, we are seeing domain transfers and registrations progressing normally.

Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.

The issue affecting connectivity via chi.uk2.net has now been fully resolved. All affected services are operating normally.

We apologise for any disruption cause. Thankyou for your patience while this was investigated.

We are pleased to confirm that the previous issue has now been resolved.